Pond Mountain Inn

A Vermont Bed and Breakfast Complete with Dramatic Mountain Views

Tips for Finding an Outstanding Roofer – Checklist Included


We had a thirty year cedar shake roof that was at the very beginning stages of failing. We had discussed replacing the roof and reached out to those closest to the community to get some recommendations. Unfortunately, few were to be had. With little to go on we headed to the internet to educate ourselves and found an abundance of exceptional information on all aspects of roofing and roofing repair.

Substandard companies go out of business for obvious reasons then reappear with a new name and a clean slate, only to continue  their modus opparandi on the unsuspecting. This was one of our primary guiding principles when interviewing potential candidates. We cannot be certain that we didn’t meet such a person/company, but given long and engaging discussions it’s amazing what can be learned. And, we had three such on-site conversations with the person we selected. Brad, and his team were far younger than what I had in mind, but his honesty, experience level for someone of his age was quite impressive, impeccable references and he purchased “the business” from the person he worked for nearly four years was what ultimately sealed the deal – not to mention he’s a devoted family man and generous to those in need.

Were we just fortunate to have an excellent outcome or did we approach our roofing project methodically – perhaps a little of the first and a lot of the second. Once we narrowed the field to three it then became more about chemistry, communication, repeated and thorough explanation of the process, finalizing material options, and completing a detailed checklist easily found on the internet – we combined several into a single list that best fit our Vermont needs. One needn’t write a treatise, however here’s what we learned….

Our New Roof Checklist

  1. References, Reference, References: get a list of the last three and not only discuss the job itself, but discuss the selection process and how they handled any post-installation communication.
  2. How Long Has the Roofing Contractor Been in Business? Longevity is a good indicator of quality and service.
  3. Proof of Insurance…
  4. Manufacturer Qualifications… the manufacturers of some roofing materials require special training and/or certification before they allow a contractor to install their products.
  5. Manufacturer’s Specification Sheets… ask the contractor if he supplies copies of the manufacturer’s specification sheets.
  6. Get a Copy of the Manufacturer’s Warranty… ask the contractor to provide a copy of the manufacturer’s warranty for the roofing materials.
  7. Contractor’s Warranty… does the roofing contractor offer an additional warranty?
  8. Scope of Work… what is the contractor’s scope of work? Can the company offer you a variety of roofing options?
  9. Will Subcontractors Perform Some of the Work? Some roofing companies handle the entire project, but other companies depend on subs to perform specific jobs. They require reference checking as well.
  10. Maintenance Program… Find out if the roofing company offers a preventative maintenance program.
  11. Worker Knowledge…how does the roofing company train its workers?
  12. Inspecting for Quality… how does the contractor ensure quality workmanship? It’s helpful to examine the entire process and continue to ask questions. I did every day!
  13. Industry Memberships and Affiliations… find out what trade associations the roofing contractor belongs.
  14. Is this Contractor a Safety Liability? Ask the contractor to see a copy of their safety records.
  15. Is the Roof Edge Metal Code-Compliant? If you’re installing a new roof system, you’re likely installing new roof edge metal too. Since the perimeters (edges) of the roof are most vulnerable to wind damage, it’s important the metal system you choose is ES-1 certified.


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Author: Pond Mountain Inn

Pond Mountain Inn is a boutique bed and breakfast located on a serene country lane nestled on the slopes of Pond Mountain. Breakfast is served in our sun-drenched dining room with breathtaking views of neighboring Northeast Mountain – elevation 2100 feet! ​You will be treated as our personal guests, as you experience the quiet comforts of our quintessential New England property. At Pond Mountain Inn, you'll discover the true meaning of "Welcome home!"

9 thoughts on “Tips for Finding an Outstanding Roofer – Checklist Included

  1. Thank you for suggesting we find someone with proof of insurance. My house was recently damaged in a wind storm. My roof is in awful condition and I think I’m going to need to hire a roofer. Hopefully, I can find one in my area that I love.

  2. Our roof has a lot of holes and leaks because of the storm last week. It was explained here that we should ask if the company has a maintenance program. Moreover, it will be best to hire professional local roofing company.

  3. It was really nice when you pointed out that longevity is one of the bases of a quality service, so it is a good idea to ask the roofer of the length of time they have been in business. I will be sure to do that as I am in need of roofer to help me with the replacement. Of course, I only want the best to work with my considering a roof is not exactly cheap. Thanks!

  4. Pingback: Questions To Ask Your Potential Roofing Contractors – DP Homes inc.

  5. These are great tips for finding an outstanding roofer. The first tip for finding quality roofing services is to have references. These references can come from various places but it should come from individuals that you trust. This will ensure that you hire right roofing company.

  6. My wife and I need to fix a leak in our roof this summer, so thanks for sharing these tips for choosing a roofer. I like your point about getting at least three references first. I’ll be sure to do this so I can narrow down my choices.

  7. Great blog! thanks for sharing tips for finding an outstanding roofers and it is very helpful for us to find the best roofer. Keep up great work.

  8. Of the things that you said, what I liked the most was your suggestion of getting at least three references from the contractor and discussing with them how the professionals worked from start to finish. I will make sure that I do this because the roofing material that my mom has chosen for the replacement is quite expensive. We will gather everything we can to ensure that the roofer is reliable as we want to make the most out of the investment.

  9. Thank you for mentioning the importance of learning how long the roofer has been in business as this is a good indicator of good service and quality of work. I can agree with that because I do not think the company will last a long time if they are not providing their clients with satisfying results. Because I want only a reliable professional to work with me for the roofing replacement, I will add asking the longevity as one of the basis.

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